How to Determine the Credibility of Packaging Companies?
The initial step in building a good working relationship with any company is to check the credibility of a business. A good outlook of a company on TV and Online Ads is not enough. There must be a strong bond between company and its customers, because it helps a company to keep their online customers’ trust for a long period of time.
Customers are not able to differentiate between a new packaging company and an experienced company because of the increasing rate with which new companies are stepping in the market. Every person who is in need of box packaging and wants to put an order, must check the company credibility by keeping following points in mind.
Check Customer Reviews
According to the statistics, 61% of the buyers read the reviews of customer before dealing with that company. While reading reviews whether positive or negative, a new visitor gets to feel that the brand is transparent and ready to own its image. New companies don’t have reviews of customers on their website, because obviously they didn’t function their services to anyone. On the other hand old companies have large number of reviews on various review platforms. Do read them before buying anything.
Strong Online Social Media Presence
Many customers won’t shop at a business who has a poor repute online. Building online brand credibility only works in tandem with company’s personal identity — even more, so for small businesses. You should check the company online platforms (like Facebook, LinkedIn, YouTube & Instagram etc.) to make sure that they are very responsive there & worthy enough to deliver what you need.
This analysis will enable the customer to judge how much active they are on their social media platforms and how much information they are sharing to educate their customers about the new packaging trends. Only successful companies (One like Roshan Packages) leverage content marketing to create a strong personal identity to build credibility and attract potential customers/ product manufacturers like you.
Customers and manufacturers see company’s profile before placing orders, it’s important to have a look through company’s profile & portfolio. Company’s products and services section is the most significant part of the business portfolio. Choose only the companies which have worked hard enough and have some great products under their belt..
Wide Categories of Packaging Boxes
Before putting an order, try to visit the company’s website and analyze whether their packaging categories are established or not? Are they manufacturing and printing the boxes you want to have? If they are showing very basic types and styles? If they are then it’s a new company and trying to grab as many customers as they can and at the end you might lose your money and time.
On the other hand, expert companies present a variety of packaging categories on their website, because of their long tenure served in the packaging industry.
Quickest Customer Service
Expert packaging companies take it seriously and give their customers a quick customer support as an indicator of trust. A company must be quick in response to their customers. If their customer service is too slow, then you should think twice about how much time they will take to deliver your packaging.